Onside with the Mariners

Effective Date: January 7, 2026

Onside with the Mariners (“Onside”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a safe, respectful and transparent manner. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Onside with the Mariners is a community-led initiative working in partnership with the Central Coast Mariners to prevent domestic, family and gender-based violence by promoting respectful relationships, wellbeing and positive behaviour change among young people and the wider community.

2. What Information We Collect

We may collect personal information including, but not limited to:

  • Names and contact details (email address, phone number)
  • School, organisation or affiliation details
  • Registration details for programs, events or workshops
  • Membership or supporter information
  • Feedback, survey responses and program evaluation data
  • Website usage data (such as IP address, browser type and pages visited)
  • Donation or merchandise purchase details (processed securely via third-party providers)

Information About Children and Young People

Some of our programs involve students under 18 years of age. We collect only the minimum information required for program delivery, safeguarding and reporting purposes. Where required, consent is obtained through schools, parents or guardians.

3. How We Collect Information

We collect information when you:

  • Register interest in our programs or events
  • Sign up as a member or supporter
  • Contact us via our website, email or social media
  • Participate in workshops, surveys or evaluations
  • Make a donation or purchase merchandise
  • Browse our website (via cookies and analytics tools)

4. How We Use Personal Information

We use personal information to:

  • Deliver and improve our programs and initiatives
  • Communicate with participants, schools, partners and supporters
  • Manage registrations, memberships and events
  • Evaluate program impact and outcomes
  • Meet legal, safeguarding and reporting obligations
  • Promote Onside activities, stories and opportunities (with consent)

We do not sell or rent personal information to third parties.

5. Sharing of Information

We may share personal information only where necessary, including with:

Schools and education authorities (for program delivery)

Trusted delivery partners and facilitators

Service providers (such as IT, analytics, email or payment platforms)

Government or regulatory bodies where required by law

All third parties are required to handle personal information securely and in line with privacy obligations.

6. Safeguarding and Sensitive Information

Some information shared during programs may relate to wellbeing, safety or personal experiences. Onside takes safeguarding seriously and follows strict protocols to ensure confidentiality, duty of care and appropriate referral pathways where there are concerns about safety or wellbeing.

7. Website Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic. These tools collect aggregated, non-identifiable data. You can manage cookie preferences through your browser settings.

8. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. This includes secure systems, restricted access and trusted service providers.

9. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us. We will respond within a reasonable timeframe.

10. Marketing Communications

You may receive updates about Onside programs, events or impact stories. You can opt out of communications at any time by using the unsubscribe link or contacting us directly.

11. Complaints

If you believe we have breached your privacy, please contact us. We take privacy concerns seriously and will investigate promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

For privacy enquiries, access requests or concerns, contact:

Onside with the Mariners

📧 Email: hello@onsidewiththemariners.com.au
🌐 Website: www.onsidewiththemariners.com.au